Privacy Policy
Last updated: 1 August 2026
Draft placeholder — this text has not been reviewed by legal counsel and should not be treated as a final or binding document. It exists so the required sections are structurally in place ahead of real legal review.
1. Who We Are
Passqo ("we", "us") operates the Passqo event platform. For the purposes of GDPR, Passqo acts as data controller for account and platform-usage data, and as data processor on behalf of organisers for attendee data collected through their events.
2. Data We Collect
Account details (name, email, password hash); profile and preference data; event, ticket, and order history; registration-question answers you submit to an organiser; payment metadata from Stripe (we do not receive or store full card numbers); device and usage data (pages viewed, approximate location for event discovery); and any content you post (reviews, event discussion, feedback).
3. How We Use It
To create and secure your account, process ticket purchases and registrations, communicate order and event updates, power recommendations and search, prevent fraud and abuse, and meet our legal and tax obligations.
4. Payments
All card payments are processed by Stripe, a PCI-DSS-compliant payment processor. Passqo never receives or stores your full card number, CVV, or expiry date — only a payment confirmation and the last four digits, where provided by Stripe.
5. Cookies & Similar Technologies
We use strictly-necessary cookies to keep you signed in and to remember basic preferences (such as location). Non-essential analytics or marketing cookies, if introduced in future, will be subject to consent in line with the ePrivacy Directive and GDPR.
6. Sharing
We share attendee data with the organiser of an event you register for (so they can run their event), with Stripe (to process payment), and with service providers who help us operate the platform (e.g. hosting, email delivery). We do not sell personal data.
7. Data Retention
We retain account and order data for as long as your account is active and as required to meet tax, accounting, and legal obligations thereafter.
8. Your Rights (GDPR)
If you are in the EU/EEA or UK, you have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Contact us at the address below to exercise these rights. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).
9. International Transfers
Where data is transferred outside the EEA (for example to a service provider's servers), we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
10. Contact
Questions about this Privacy Policy, or requests relating to your personal data, can be sent to support@passqo.com.